About Us
VerticalOne was launched to provide affordable hospitality-centric technology solutions utilizing a customized value-added approach towards increasing the overall profitability of our clients through effective implementation of technology.
We provide technology solutions directly to the hotel, many times in coordination with the hotel's franchiser or brand marketing teams. We do offer program discounts as well as special payment programs and terms to qualified parties, and we offer blind drop shipping services for dealers or resellers interested in offering our solutions. We support our clients by providing high quality solutions, services and supplies at wholesale pricing, and we have been proven to harness the 
efficiencies of technology to provide our customers with:
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Exceptional Customer Service and Customized Support Programs
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Customized Consumables Programs with Just-In-Time availability
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Coordinated Project Management and Program Rollout Services
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Managed Logistics and Quick Delivery
CORE SERVICES
VerticalOne is a hospitality-focused IT solution provider, bringing to market a complete suite of hospitality-specific and guest-facing technology offerings. With service capabilities ranging from basic hardware configuration to advanced solution design, implementation, custom support with enhanced warranty, as well as various financing options, VerticalOne is a highly-responsive and customer-driven company solving the IT needs of hotels and related organizations of all sizes.
By focusing on a distinct and well-structured core competency based service offering, VerticalOne focuses on adding more overall strategic value to its clients. Our Integrated Core Service Offering consists of many rock-solid competencies designed to leverage technology to meet our customer’s needs, and provide the foundation for solutions geared towards our clients business goals and objectives.
Specializing in distributed technology infrastructure solutions which create order from the confusion of ever-changing technology and also optimize clients’ return on investment, our mission is to provide customers with the greatest value through our suite of services and strategic partners. We strategically align our core competencies with our business partners to offer custom integrated solutions based on best practices in the following areas: Professional IT Services, Strategic Lifecycle Services, and Selective Outsourcing Services.
We enable our clients to get the most out of their technology by helping them plan, design, migrate and manage their IT infrastructure to meet the needs of their business goals and objectives. We have the resources and expertise necessary to provide solutions that range from selective outsourcing of traditional desktop support functions to total management of distributed self-service environments.
CLIENT ENGAGEMENT
Simply making a commitment to excel in the information technology industry just isn’t enough anymore. In order to offer clients and business partners optimal value, VerticalOne follows a formalized, structured, and predetermined approach to internal business practices and, just as importantly, to our client engagements. Over the years, this approach has proven to be sucessfull in differentiating sucessful integrators from those who have failed to provide value to thier clients.
Visually represented below, VerticalOne adds condsiderable value to its strategic client relationships by utilizing a structured and proven Client Engagement Methodology which consists of a core six-phase repeatable process.
Each phase is critically important to the outcome of any project or client engagement, and ultimately affects the value realized by each client that we serve. By leveraging documented and Repeatable Best Practices, the methodology ensures that the overall business relationship between VerticalOne and our clients is in a constant state of value-driven activities, creating Customized Solutions which are pertinent to the clients’ strategic direction, and capturing Continuous Improvements which are then funneled back into the client organization as valuable output.
In a constantly changing technology-oriented industry, business partners want solution providers who understand the importance of strategic planning to ensure quality within its organization. We at VerticalOne believe that this level of focus and this commitment to excellence will ultimately provide our clients with a value proposition that will prove to be unequalled within today’s IT industry.